Office 365 ilstu series#

There was a business-wide goal to give content the attention it deserves as the University considered the words to be the most important thing. Google Docs and Office 365 were considered, but ultimately rejected because they weren't designed for high stakes content creation. Zach wanted to find a tool to help them put content first. It also identifies areas that might need more development resources than expected and plans can be made proactively rather than reactively. It allows designers to see the content be developed and offer a way to lend feedback or propose layouts before all the text is final. A bespoke workflow was created in GatherContent to facilitate successful collaboration with departments. Changing the tools and processes as part of their content operations allows them to help the subject matter experts deliver the content required. The subject matter experts from around campus know their subjects inside and out, but aren't as familiar with writing for the web and user experience. That meant Zach and the Web and Interactive Communications team would be told things such as 'I can't design/build what you want until I get the content.' So Zach set out to find a way to ensure content was planned, produced and delivered to other teams when they needed it, to facilitate better collaboration and content operations around a shared goal for each website. Design focused on design, content focused on content and so there was a lot of push and pull during website work. This resulted in a culture where collaboration between design and content teams didn't happen.

Office 365 ilstu series#

Faster turnaround for a series of website redesignsД«efore using GatherContent, silos were prevalent within the Web and Interactive Communications Team.Broken down barriers between content, design and development in the Web Office.Templates in GatherContent mapping to the CMS for consistent structure and format of content.Zach highlighted these areas of success with GatherContent: We recently spoke to Zach Parcell, Content Strategy and User Experience Manager, and Becky Gropp, Content Strategist, about how they use GatherContent to manage ongoing content creation for departmental websites. They have almost 21,000 students and 3700 staff. It is also the oldest public university in Illinois. Illinois State University was founded in 1857 and is one of the top 100 best public national universities in the US.